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Pubco Incorporated

How to Create a Task

  1. There are two ways of entering into Tasks
    1. Logged In (Preferred Method) * By going this route the system will pre-fill in the order number, verification code and help speed the customer service process
      1. Click on Customer Service
      2. Click on Previous Orders
      3. Select the order you wish to view
        Task Screen Shot
      4. Click on Task Insert
        Task Screen Shot
    2. Not Logged In
      1. Click on Customer Service
      2. Click on Task Insert
        Task Screen Shot
      3. Fill in the order number and verification codeTask Screen Shot
  2. You will see the current address label for the order you're inquiring about if the order number and verification code are found within the system. This would include any cleared the last change of address done on the order since it was originally processed if you've previously submitted a change of address and the change of address has been processed.
    Task Screen Shot
  3. Fill in your contact information for your inquiry
    Task Screen Shot
  4. Fill in the product information and comments
    Task Screen Shot
  5. Click on Task Save. Your task will be immediately saved into our system, emailed to customer service and a copy will also be emailed to the contact email address that you provided above.
    Task Screen Shot
  6. Upon your submission and all of the required fields being filled in you will be informed of the successful save.
    Task Screen Shot

Certified Women's Business Enterprise (WBENC)

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